Privacy policy

Privacy policy

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us.  We will notify you if the way in which we process your information is to change at any time.  Our details are :

BERG Toys, Postbox 73, 6710 BB Ede, The Netherlands

You can access our home page and browse our site without disclosing your personal data save information collected by cookies that we use (see below).

Collection and use of personal data of (potential) customers
We draw your attention to the fact that we will collect and use the personal data you provide to us, because this is necessary in order to be able to conclude and perform a possible agreement with you.

If you are a (potential) customer of ours, we will use your data in order to be able to send you an offer, to be able to determine what specifications or wishes certain goods need to satisfy, to be able to deliver goods or to be able to carry out activities for you, to be able to invoice and to be able to communicate with you quickly and efficiently concerning the performance aspects of the agreement. We need your name, address, e-mail address, payment details and telephone number for your order. This will allow us to process and deliver your order.

You are not obliged to provide your personal data to us. However, if you do not provide us with personal data or if you provide insufficient personal data it may be possible that we will be unable to carry out the abovementioned activities.

Transfer to third parties
If necessary for the processing of your order, we will transfer your data to third parties, such as carriers. We demand of our partners that they handle your data with the same degree of care as BERG Toys.
We also use external server rooms for the storage of (parts of) our sales administration, which includes your personal data. Your personal data may therefore be provided to server room providers.

Our employees and the third parties engaged by us are obliged to respect the confidentiality of your data. Personal data are therefore safe with BERG Toys.

Direct marketing
Once you have granted us your consent, we will store and use the personal data you have provided to inform you personally in the future by newsletter of our existing and new products and possibly make you an offer in this connection. Each time we send you a newsletter, you will be able indicate you would no longer like to receive these. See for this purpose the unsubscribe link at the bottom of every newsletter.   

Retention period personal data
In the event you have requested an offer from us, but you did not become our customer, we will remove your data at most one year after our last contact. If you did become our customer, we will retain your personal data for a period of seven years after the end of the financial year in which the agreement was performed in full. The seven-year period corresponds to the period within which we are obliged to retain our records for the Tax and Customs Administration. We will remove your personal data after this period has ended.


Cookies
Cookies are small files that are placed on your computer, tablet or smart phone during visits to our websites. Information is stored and this information is later recognised during a subsequent visit to the websites.
The websites use tracking cookies if you have consented to this. We do so to obtain insight into your internet behaviour so that we can make you suitable offers. You can withdraw your consent at any time. Your data are stored for at most one year. We also place functional cookies. We do so to facilitate the use of the websites. This means among other things that the products purchased remain in the shopping cart or that your login details are remembered during your visit.
Analytical cookies show us what pages were visited and what parts of the websites receive clicks. And finally, we point out to you that you visit the websites without leaving personal data behind unless you enter your personal data in our contact form.

Name

Purpose of the cookie

AppNexus

We use this cookie to register your visit. This cookie is also used to register which advertisements were shown to the user.

Doubleclick

We use this cookie to register your visit. This cookie is also used to register which advertisements were shown to the user.

Google Adwords

Cookies are placed to provide more insight into the customer’s behaviour in order to show relevant advertisements.

Adcrowd

We use this cookie to register your visit. This cookie is also used to register which advertisements were shown to the user.

Facebook Pixel

The Facebook Pixel cookie registers which pages you view. These data could be used to advertise more effectively.

Google Analytics

Cookies are placed to provide more insight into the customer’s behaviour in order to improve the website user experience.

New Relic

New Relic places cookies in your browser to collect the details of your session so that the website’s user experience can be improved.

Hotjar

Hotjar collects cookies to conduct qualitative research among website visitors and to obtain insight into click behaviour. This data makes it possible to increase the website’s user experience.

BERG

We use cookies to make your visit to the website as convenient as possible. These cookies remember your login details and preferences you have entered previously.

Your rights
You have the right to ask us to inspect your own personal data. If there is reason for doing so, you can also request us to supplement your personal data or to correct inaccuracies. You also have the right to request that your personal data be deleted or to restrict the use of your personal data. You can also submit to us an objection to the collection and use of your data or submit a complaint to the Dutch Data Protection Authority. And finally, you have the right to ask to obtain your personal data or to transfer those data to another party. In order to be able to exercise your rights, you can apply to: BERG Toys, contact person: Truus Drost, PO box 73, 6710 BB Ede, the Netherlands,tel.+31 (0)318-467171, e-mail tdrost@bergtoys.com Naturally you can also contact us if you have questions or require more information about the collection and use of your personal data. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.

 Ede, 25-05-2018


Security measures
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.


Copyright
All website design, text, graphics, the selection and arrangement thereof are Copyright © 2018, BERG Toys, ALL RIGHTS RESERVED.

Trademarks
The BERG brand and the other BERG registered trademarks are internationally registered and are carefully protected from improper use.

Disclaimer of Warranty and Liability
The following provisions may be curtailed or disallowed by the laws of the country in which the person accessing this website is situated.  In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such jurisdiction.

We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information. The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.

Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses.  Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.

All warranties, express or implied, statutory or otherwise are hereby excluded.

Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.

We are not responsible for the direct or indirect consequences of you linking to any other website from this website.

PRIVACY STATEMENT SUPPLIER ADMINISTRATION
Collection and use of personal data belonging to suppliers and other contractors
We draw your attention to the fact that we will collect and use the personal data you provide to us, because this is necessary in order to be able to conclude and perform a possible agreement with you.

If you are a (potential) supplier or another contractor, your personal data are required for concluding and performing the agreement. This is necessary in order to be able to inform you what specifications or wishes certain goods or services should satisfy in our opinion, to be able to send a request for an offer or to place an order with you, to be able to pay your invoices and to able to communicate with you quickly and efficiently concerning other aspects of the agreement.

You are not obliged to provide your personal data to us. However, if you do not provide us with personal data or if you provide insufficient personal data it may be possible that we will be unable to carry out the above mentioned activities.

Transfer to third parties
In connection with the performance of a possible agreement with you it may be necessary to provide your personal data to parties that supply parts, materials or products to us or who perform activities on our instructions. We furthermore use internal and external service rooms for the storage of (parts of) our purchasing records. Your personal data are part of these records. Therefore your personal data are provided to the service rooms. We also use Microsoft Office and the related storage facilities for e-mails and other files.

Retention period personal data belonging to suppliers and other contractors
We will remove your personal data at most one year after our last contact if we received an offer from you but we did not become your customer. If we did become your customer, we will retain your personal data for a period of seven years after the end of the financial year in which the agreement was performed in full. The period of seven years corresponds to the period for which we are obliged to keep our records for the Tax and Customs Administration. We will remove your personal data after this period has ended.

Your rights
You have the right to ask us to inspect your own personal data. If there is reason for doing so, you can also request us to supplement your personal data or to correct inaccuracies. You also have the right to request that your personal data be deleted of to restrict the use of your personal data. You can also submit to us an objection to the collection and use of your data or submit a complaint to the Dutch Data Protection Authority. And finally, you have the right to ask to obtain your personal data or to transfer those data to another party. In order to be able to exercise your rights, you can apply to BERG Toys, contact person: Truus Drost, Stevinlaan 6716WB Ede, the Netherlands, tel +31 (0)318-467171 e-mail tdrost@bergtoys.com. Naturally you can also contact us if you have questions or require more information about the collection and use of your personal data.

Ede, 25-05-2018