Privacy policy

Privacy policy

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us.  We will notify you if the way in which we process your information is to change at any time.  Our details are :

BERG Toys, Postbox 73, 6710 BB Ede, The Netherlands

You can access our home page and browse our site without disclosing your personal data save information collected by cookies that we use (see below).

Collection and use of personal data of (potential) customers
We draw your attention to the fact that we will collect and use the personal data you provide to us, because this is necessary in order to be able to conclude and perform a possible agreement with you.

If you are a (potential) customer of ours, we will use your data in order to be able to send you an offer, to be able to determine what specifications or wishes certain goods need to satisfy, to be able to deliver goods or to be able to carry out activities for you, to be able to invoice and to be able to communicate with you quickly and efficiently concerning the performance aspects of the agreement. We need your name, address, e-mail address, payment details and telephone number for your order. This will allow us to process and deliver your order.

You are not obliged to provide your personal data to us. However, if you do not provide us with personal data or if you provide insufficient personal data it may be possible that we will be unable to carry out the abovementioned activities.

Transfer to third parties
If necessary for the processing of your order, we will transfer your data to third parties, such as carriers. We demand of our partners that they handle your data with the same degree of care as BERG Toys.
We also use external server rooms for the storage of (parts of) our sales administration, which includes your personal data. Your personal data may therefore be provided to server room providers.

Our employees and the third parties engaged by us are obliged to respect the confidentiality of your data. Personal data are therefore safe with BERG Toys.

Direct marketing
Once you have granted us your consent, we will store and use the personal data you have provided to inform you personally in the future by newsletter of our existing and new products and possibly make you an offer in this connection. Each time we send you a newsletter, you will be able indicate you would no longer like to receive these. See for this purpose the unsubscribe link at the bottom of every newsletter.   

Retention period personal data
In the event you have requested an offer from us, but you did not become our customer, we will remove your data at most one year after our last contact. If you did become our customer, we will retain your personal data for a period of seven years after the end of the financial year in which the agreement was performed in full. The seven-year period corresponds to the period within which we are obliged to retain our records for the Tax and Customs Administration. We will remove your personal data after this period has ended.

Who may process data

Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed both by us and by other companies within our group and also by companies like our payment provide or shipment partner.  Our website also includes a link to Shockmedia Internet and such company may collect personal data about visitors to our site.  Each of the companies authorised to process your information as mentioned above will do so in accordance with this privacy policy.

Purpose of processing

We will use your information for the purpose of fulfilling orders placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking product or customer research/development.

Disclosure of information

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy.  We undertake not to provide your personal information to third parties save in accordance with this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.


Cookies are small files that are placed on your computer, tablet or smart phone during visits to our websites. Information is stored and this information is later recognised during a subsequent visit to the websites.
The websites use tracking cookies if you have consented to this. We do so to obtain insight into your internet behaviour so that we can make you suitable offers. You can withdraw your consent at any time. Your data are stored for at most one year. We also place functional cookies. We do so to facilitate the use of the websites. This means among other things that the products purchased remain in the shopping cart or that your login details are remembered during your visit.
Analytical cookies show us what pages were visited and what parts of the websites receive clicks. And finally, we point out to you that you visit the websites without leaving personal data behind unless you enter your personal data in our contact form.


Purpose of the cookie


We use this cookie to register your visit. This cookie is also used to register which advertisements were shown to the user.


We use this cookie to register your visit. This cookie is also used to register which advertisements were shown to the user.

Google Adwords

Cookies are placed to provide more insight into the customer’s behaviour in order to show relevant advertisements.


We use this cookie to register your visit. This cookie is also used to register which advertisements were shown to the user.

Facebook Pixel

The Facebook Pixel cookie registers which pages you view. These data could be used to advertise more effectively.

Google Analytics

Cookies are placed to provide more insight into the customer’s behaviour in order to improve the website user experience.

New Relic

New Relic places cookies in your browser to collect the details of your session so that the website’s user experience can be improved.


Hotjar collects cookies to conduct qualitative research among website visitors and to obtain insight into click behaviour. This data makes it possible to increase the website’s user experience.


We use cookies to make your visit to the website as convenient as possible. These cookies remember your login details and preferences you have entered previously.

Your rights

You have the right to ask us to inspect your own personal data. If there is reason for doing so, you can also request us to supplement your personal data or to correct inaccuracies. You also have the right to request that your personal data be deleted or to restrict the use of your personal data. You can also submit to us an objection to the collection and use of your data or submit a complaint to the Dutch Data Protection Authority. And finally, you have the right to ask to obtain your personal data or to transfer those data to another party. In order to be able to exercise your rights, you can apply to: BERG Toys, contact person: Truus Drost, PO box 73, 6710 BB Ede, the Netherlands,tel.+31 (0)318-467171, e-mail Naturally you can also contact us if you have questions or require more information about the collection and use of your personal data.

 Ede, 25-05-2018

Security measures

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

Access to information

You may ask us whether we are storing personal information about you by emailing us at We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.

By registering your BERG Product, you automatically agree to the following terms and conditions:

    By registering your BERG Product, you declare that the BERG Product is in your personal possession.
    To register your BERG Product you must have a valid e-mail address. BERG Toys may contact you aton this e-mail address with regard to winning a BERG product, changes to terms and conditions, going live of your personal BERG account and other service notices. Your e-mail address will not be used for commercial purposes. If you change your e-mail address, you can inform
    Your e-mail address is also your login for your personal BERG account. You will receive a service e-mail from BERG as soon as it goes live.
    BERG Toys reserves the right to refuse product registrations if they are suspected of being fake or fraudulent.


All website design, text, graphics, the selection and arrangement thereof are Copyright © 2013, BERG Toys, ALL RIGHTS RESERVED.


The BERG brand and the other BERG registered trademarks are internationally registered and are carefully protected from improper use.

Disclaimer of Warranty and Liability

The following provisions may be curtailed or disallowed by the laws of the country in which the person accessing this website is situated.  In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such jurisdiction.

We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information. The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.

Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses.  Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.

All warranties, express or implied, statutory or otherwise are hereby excluded.

Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.

We are not responsible for the direct or indirect consequences of you linking to any other website from this website.

Consent and enquiries

If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact info@bergtoys.comThis email address is being protected from spambots. You need JavaScript enabled to view it.">